Terms of Service

1. Who we are

brighthorizonline.com (PE) provides coaching and related services through this website. The operator’s contact details are shown in the footer.

2. Using the website and services

• You agree to use the website and services lawfully and in good faith.
• You must not interfere with the website’s functioning, attempt unauthorized access, or disrupt service delivery.
• You are responsible for the accuracy of the information you provide when booking or contacting us.

3. Coaching is not a substitute for professional advice

Coaching sessions are educational and supportive. They do not replace legal, medical, psychological, financial, or other licensed professional advice. You are responsible for decisions you make based on coaching discussions.

4. Scheduling, attendance, and rescheduling (high level)

If you book a session, we may confirm the schedule by email or through the booking flow. Availability can be limited. If you cannot attend, please inform us as early as possible so we can consider rescheduling within our capacity.

Any specific cancellation or rescheduling terms (including deadlines and fees, if applicable) are communicated at the time of booking or in the order details.

5. Payments and service limitations

• Service delivery depends on availability of the coach and the agreed package/session format.
• We may suspend or limit access to services if required for security, legal compliance, or user conduct.
• We do not guarantee specific results. Coaching outcomes depend on your participation, effort, and circumstances.

6. Liability

To the maximum extent permitted by law, brighthorizonline.com is not liable for indirect damages, lost profits, or losses arising from your use of the website or coaching content.

Nothing in these Terms limits liability where such limitation is prohibited by applicable mandatory law.

7. Acceptable use and prohibited content

You agree not to post, transmit, or request information that is unlawful, infringing, harassing, or otherwise harmful. We may remove content or deny service if we reasonably believe it violates these Terms or applicable law.

8. Distance selling / consumer information (Ukraine)

If you conclude a distance agreement, before or at the time of concluding that agreement you must be provided accessible information including the seller identity and contact details, and your options for out-of-court dispute resolution. This requirement is stated in: Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII, Стаття 13.

Out-of-court consumer dispute resolution availability and the procedure for it are provided as part of the pre-contract consumer-information set and must be disclosed to you in accordance with: Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII, Стаття 13.

9. Personal data

If we process personal data (for example, in lead/contact requests or other identifier-linked analytics), we handle it in accordance with Ukrainian personal data protection requirements and provide required transparency and rights mechanics. Relevant legal basis: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

10. Advertising and marketing

Any marketing used on or around ads (including promotional website content) should be identifiable as advertising and must not include prohibited misleading or unlawful claims under Ukrainian advertising law. Relevant legal basis: Закон України "Про рекламу" від 03.07.1996 № 270/96-ВР, Стаття 9.

11. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates the most recent revision. Continued use of the website after changes becomes effective means you accept the revised Terms.